How do you negotiate without giving in? In this BA Book Club session, we’ll explore Getting to Yes by Roger Fisher and William Ury—a guide to principled negotiation developed by the Harvard Negotiation Project. The book introduces a method for reaching mutually beneficial agreements in any kind of conflict by focusing on interests rather than positions, generating creative options, and relying on objective criteria.

As business analysts, we often find ourselves balancing competing needs and facilitating alignment. This discussion is a chance to reflect on negotiation techniques—skills that can elevate our stakeholder interactions. 

Haven’t finished the book? No problem! Whether you’ve read one chapter or all of them, you're welcome to join, share your thoughts, and hear others' perspectives.

Helen Racette, PEng, CBAP®, P2P has led a number of IT and controls projects in the private and public sectors for over 20 years.  From working for an original “Deming’s Disciples” on Statistical Process Control, through the origins of Six Sigma with experience in the automotive industry, to the application of Lean Six Sigma in Nortel as well as Medical and Pharmaceutical manufacturers throughout North America, she constantly strives to develop and share best-in-class deliverables with her teams and clients.  Helen currently works for Health Canada in their Digital Transformation Branch. Helen passed the CBAP® exam in 2017, has been a past speaker at Capital BA Day, and is always looking to expand her network and help share her knowledge while continually learning from others. 

Helen is the founder of this BA Book Club and is the current President of the IIBA Ottawa-Outaouais Chapter.