October Meeting | Stakeholder Empathy – Put Your Heart into Your Business  Analysis Work

It’s one thing to practice business analysis techniques to the letter, and it’s another thing to understand what’s in the hearts and minds of your stakeholders.

What if you were able to gain that understanding and then share it with your team? This will help you achieve better business outcomes.

In this session you will learn:​

• Why stakeholder empathy is key to enabling change
• What stakeholder empathy looks like
• Some techniques we can use to increase our understanding of our stakeholders and thus empathize with them

When: Tuesday, October 19, 2021, 6:00 - 7:30 pm ET

Where: Zoom meeting login information will be provided prior to the event

Who should attend: Open to all

Fee: $5 for IIBA members | $10 for Non-members

CDUs/PD: 1 CDU

Agenda:

• Introductions 
• Presentation with Q & A
• Closing

Door prize: TBA

About the Facilitator:

Emily Tom, CBAP is an independent consultant based in Ottawa, Canada. She is also the Regional Director IIBA Americas Northeastern Region, supporting 18 IIBA chapters. She is passionate about promoting the business analysis profession and supporting fellow business analysts in their careers.
As a leader and a practicing business analyst, Emily has first-hand experience in getting to know and understand stakeholders in order to achieve positive results.

Connect with Emily on LinkedIn: 
linkedin.com/in/emily-tom-cbap-59190453

 
 
 
Registration:

To register, please use the Register Now button. Kindly ignore the 'Product not available' button below.

Online registration closes on October 19!