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Workshop | Process Improvement Through Continuous Improvement

Saturday, March 26, 2022 -
12:00pm to 4:00pm

Workshop | Process Improvement Through Continuous Improvement


Do you feel like your organization’s processes are performed with a method-to-the-madness mindset? Are processes error-prone, inefficient, performed “the way we’ve always done it” or just in general need of some improvement? 

If so, this half-day workshop will help you solve these problems. This workshop on Process Improvement Through Continuous Improvement includes theory discussion and hands-on exercises to help you maximize you learning potential.

In this workshop you will learn:

  • Why processes are so hard to get right
  • How to identify what improvements can be made to a process
  • How to prioritize and implement process improvements

Event Agenda:

  • Opening and introductions
  • Theory discussion
  • Exercises (requires MS Excel)
  • Wrap Up

The best experience will be with a computer (laptop or desktop).

When: Saturday, March 26, 2022, 12:00 pm - 4:00 pm ET

Where: Zoom meeting login information will be provided prior to the event

Who should attend: Open to all (beginner/intermediate level business analysts)

Fee: $40 for IIBA members | $60 for Non-members

CDUs/PD: 4 CDUs / 4 PD Hours

Door prize: Will be announced at the workshop

About the Facilitator:

Emily Tom, CBAP

Emily Tom, CBAP is an independent consultant based in Ottawa, Canada. She is also the Regional Director IIBA Americas Northeastern Region, supporting 18 IIBA chapters. She is passionate about promoting the business analysis profession and supporting fellow business analysts in their careers.

As a leader and a practicing business analyst, Emily first-hand experience in getting to know and understand stakeholders in order to achieve positive results.

Connect with Emily on LinkedIn: 




To register, please use the Register Now button.

Online registration closes on March 26!


mnp_logo_green-sp.pngMNP is a leading national accounting, tax and business consulting firm in Canada. We proudly serve and respond to the needs of our clients in the private, public and not-for-profit sectors. Through partner-led engagements, we provide a collaborative, cost-effective approach to doing business and personalized strategies to help people and organizations succeed across the country and around the world.

Sponsor’s contact information: Nicolas de Rooij | nicolas.derooij@mnp.ca


Event Details: 
Workshop | Process Improvement Through Continuous Improvement
Event Location: 
Virtual Meeting
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0.00 CAD