Reading and Resources
Reading and Resources
These books and links have been recommended by BAs in the National Capital Region. These are just of few of the many, many books and online articles that help BAs to provide value every day. Full descriptions can be found on Amazon.ca.
If you'd like to recommend a book or article, please send us an email, and tell us how it helped you.
For those who are IIBA members, you also have access to the IIBA's digital library.
|Leading Change, John P. Kotter
John Kotter’s now-legendary eight-step process for managing change with positive results has become the foundation for leaders and organizations across the globe. By outlining the process every organization must go through to achieve its goals, and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.
|Meltdown, Chris Clearfield
A ground-breaking take on how complexity causes failure in all kinds of modern systems—from social media to air travel—this practical and entertaining book reveals how we can prevent meltdowns in business and life.
|Influence, Robert B. Cialdini
Influence, the classic book on persuasion, explains the psychology of why people say "yes" - and how to apply these understandings to persuade people to do things, how to defend against persuasion attempts and the underlying evidence.
|Made to Stick, Chip Heath and Dan Heath
In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds - from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony - draw their power from the same six traits.
Made to Stick will transform the way you communicate.
|Thinking, Fast and Slow, Daniel Kahneman
A book about how humans really think and make decisions.
Two systems drive the way we think and make choices, Daniel Kahneman explains: System One is fast, intuitive, and emotional; System Two is slower, more deliberative, and more logical. Examining how both systems function within the mind, Kahneman exposes the extraordinary capabilities as well as the biases of fast thinking and the pervasive influence of intuitive impressions on our thoughts and our choices. Engaging the reader in a lively conversation about how we think, he shows where we can trust our intuitions and how we can tap into the benefits of slow thinking, contrasting the two-system view of the mind with the standard model of the rational economic agent.
|Give and Take, Adam Grant
In Give and Take, Adam Grant, an award-winning researcher and Wharton’s highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom.
|The Progress Principle, Teresa Amabile and Steven Kramer
What really sets the best managers above the rest? It’s their power to build a cadre of employees who have great inner work lives; consistently positive emotions; strong motivation; and favorable perceptions of the organization, their work, and their colleagues. The worst managers undermine inner work life, often unwittingly.
As Teresa Amabile and Steven Kramer explain in The Progress Principle, seemingly mundane workday events can make or break employees’ inner work lives. But it’s forward momentum in meaningful work and progress that creates the best inner work lives. Through rigorous analysis of nearly 12,000 diary entries provided by 238 employees in 7 companies, the authors explain how managers can foster progress and enhance inner work life every day.
|The Age of Agile, Stephen Denning
More value from less work. An unstoppable business revolution is under way-and it is Agile. Companies that embrace Agile Management learn to connect everyone and everything.. all the time. They can deliver instant, intimate, frictionless value on a large scale.
Filled with examples from every sector, The Age of Agile helps readers to: Master the three laws of Agile Management (team, customer, network); Embrace the new mindset; Overcome constraints; Employ meaningful metrics; and Make the entire organization Agile.
|Invisible Women Caroline Criado Perez
Data is fundamental to the modern world. From economic development, to healthcare, to education and public policy, we rely on numbers to allocate resources and make crucial decisions. But because so much data fails to take into account gender, because it treats men as the default and women as atypical, bias and discrimination are baked into our systems. And women pay tremendous costs for this bias, in time, money, and often with their lives.